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Naresh Muppalla

BusinessOnBot · Dec 2025 – Present · Bengaluru

Customer Success Manager

I own 42 D2C brands, from onboarding and setup through go-live and daily success.

  • Configure WhatsApp AI agents in Sim Studio and Langflow.
  • Turn brand issues that repeat into one root-cause fix.
  • Write up every fix, so the team and the AI assistants answer it the same way.
← All work
Independent projectLive2026

ReconElevens

Matches every Shopify order to Razorpay settlements and Shiprocket COD remittance, then shows which orders are short and by how much.

Visit live site ↗
reconelevens.vercel.app
ReconElevens home page, desktop
Role
Product, design & build
Type
Reconciliation tool for D2C
Stack
JavaScript · HTML/CSS · Chrome MV3 · Vercel

(01)The problem

D2C brands lose money in the gaps between their store, payment gateway and courier: unpaid COD, short settlements, overcharged fees and RTOs nobody followed up. Finding them by hand means days of spreadsheets.

(02)Approach · key decisions

01

Drop three files

Shopify orders, gateway settlements and courier COD remittance. Or try it on sample data with no signup.

02

Eleven checks

Missing payments, amount mismatches, fee overcharges (rate plus 18% GST), COD pending, short or missing, RTO, prepaid RTO, refunds and orphan payouts.

03

Nothing is uploaded

The whole engine runs in the browser, so financial data never leaves the brand's computer.

(03)What's inside

The build.

  • KPI strip: money at risk, COD pending, fees overcharged, % matched
  • Breaks / attention / resolved sidebar, searchable table and an order drawer
  • CSV export of every break
  • Offline Chrome extension version in the side panel
ReconElevens on mobile

Mobile · 390px

ReconElevens desktop detail

Desktop · 1440px

(04)Outcome

  • ✓ Shipped

    Live tool with a free sample run

  • ✓ Shipped

    Early-access pricing: ₹2,999 / month or a ₹7,999 one-time audit

What I learned

Reconciliation sells on privacy as much as accuracy: 'nothing is uploaded' answers the first objection before it's asked.

Next project →

Black Soil